SAYTEC support team

Do you need support, or is an update due?

Our support team is on hand to help you by phone, by e-mail or via remote support. If you need a permanent contact person or advice on your entire IT infrastructure, we will be happy to arrange a meeting.

SAYTEC support

You can reach our support team by phone and e-mail from Monday to Friday between 08:00 and 17:00.

Phone: +90 212 502 38 10
E-mail: info@saytec.com.tr

Ticket system

With the ticket system, you can submit a request at any time and track its processing status.

Online support

By arrangement, our support team is also available online for remote maintenance.

For online support, we use the TeamViewer remote maintenance tool. To start a remote support session, please click the link below and run the downloaded file by double-clicking it.

Once the connection has been established, we will give you your personal session number, which you enter in the customer program. We will then agree the next steps with you by phone.

For Windows 7, 8 and 10

Download the remote support tool for Windows (opens in a new tab)

For Mac OS X 10.8 or later

Download the remote support tool for macOS (opens in a new tab)

Telephone support

You can reach us by phone from Monday to Friday between 08:00 and 17:00.
Phone: +90 212 502 38 10

On-site service

We will, of course, also be happy to advise you in person on site.